ec ship (personal shipment service)-凯发在线

  • service introduction

    ec ship (personal shipment service) provides express services for sending customers' items from taiwan to china (excluding hong kong and macao). the recipient should be an individual, no company can be the recipient of a shipment.

    the recipient must be an individual and the quantity must meet reasonable self-use of new products, which are subject to e-unified invoices or show a screenshot of the online transaction.

    (requiring either the transaction serial number, payment serial number, transaction amount, sender or recipient information)

  • payment method

    pay by monthly account or pay upon delivery, cash on delivery/collect on delivery/third-party payment.

  • service coverage

    sending express parcels from taiwan to china (excluding documents).

  • shipping rate

    1. click here to check the rate chart for ec ship.
    2. please click here for details on surcharge for sf cross-border express service.
  • notice for use

    for size restrictions, required documents, guidelines for shipment specifications, etc., please follow below for more details.

     1.shipments and standard specification

    (1) size: 200cm*80cm*70cm

    (2)weight: less than 10 kg

    (3) others: for shipment standard specifications, quantity, and declared value for customs, please click  for inquiries. 

    2.required documents

    (1)   both the sender and recipient must upload the e-invoice/proof of purchase/screenshot of the transaction details (one of the three) and a copy of the recipient's valid document onto to avoid customs clearance delays. (for uploading invoice/proof of purchase/transaction details, please select “customs clearance document”; for uploading valid id, please select “license document”).

    (2)provide an invoice, proof of purchase, or screenshot of online purchase and then hand in to s.f express couriers.

    (requiring either the transaction serial number, payment serial number, transaction amount, sender or recipient information)

    3.others

    (1)shipment protection plus service (spp) is available. for details, please refer to the 

    (2)a recipient’s phone number/name/document number/address is limited to 1 shipment per day.

    (3)after collecting the package, if it is returned due to customer error (e.g., failed to upload the documentation of purchase e-unified invoice or the method is not filled out according to customs standards), the sender will be charged for the shipping fee.

    (4)shipping information: it is preferred that the sender’s number is a taiwan mobile number. if there is an issue due to e-invoice/proof of purchase/screenshot of the transaction details (one of the three) or a copy of the recipient's valid document resulting in your shipment being detained, the sender will be notified by sms.

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